All sales are final.

If the product is damaged in transit, the Customer has 72 hours after receiving the product to report the damages

In case of transit damages, LaserCutArts will work on resolving the issue on a case-by-case basis, provided that the Customer (a) informs the Company within the time frame specified above and (b) provides proof such as pictures of the damaged product and the corresponding areas of the package as specified below:

All pictures must be of good quality

An image of the entire panel, front and back, is required

Any damaged area must be photographed clearly in addition to the front-and-back images

An image of the packaging is required

Areas on the packaging that correspond to the damaged area must be photographed, if possible.

If a return is processed, the item must be returned using original packaging, be unused, and undamaged

Panels are inspected upon arrival. If the item arrives to Us damaged, no refund will be issued

The Client must pay for return shipping. LaserCutArts Inc. does not cover return shipping costs

The Client must pay import fees and/or duty charges, if any are required

If the import fees and/or duty charges are not paid, their amount will be deducted from the refund given back to the Client

The time required to process a return and issue a refund may take up to a month as import fees and/or duty charges may not be issued immediately