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Return policy

– Returns are not accepted as only have an exchange policy.
-Cancellations are not allowed if manufacturing of product has begun.
-You have 24 hours after receiving product, to report any possible damages.
-Our exchange policies is the following:
-A maximum of 3 panels are eligible for exchange. This applies so standard size orders and only in black matte color.
-Policy does not take place on any custom orders including change or size, any other color than black matte, or any future customization.
– All products are inspected very thurly before shipment goes out to avoid any future delays.
-If client chooses to use our exchange policy, all shipment costs are clients responsibility.
-LaserCutArts Inc. does not cover return shipping costs.
– Product has to be returned to us in the same original packaging as it left and is unused.
– Refund will be issued after the product is inspected. If the product arrives damaged no refund will be issued.

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    When filling out the custom request form, please include the following:
    1. Sizes/ dimension of each panel
    2. Quantity of each size needed
    3. Thickness (1/8”, 3/16”, 1/4”, or custom thickness)
    All projects need to be submitted to lasercutarts@gmail.com

    IMPORTANT NOTICE: This communication (including attachments) is intended solely for the named addressee(s) and may contain information that is privileged, confidential and exempt from disclosure. No waiver of confidence, privilege, protection or otherwise is made. If you are not the intended recipient of this communication, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited.
     
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    Thank you for filling out custom request form. One of our team members will get back to you within 48-72 hours.